Enterprise Leaders Atlassian, Intuit, and AWS are Recrafting Software in an AI-Agent Dominated World, While Capital One Supercharges Auto Sales with Organizational AI

In the digital age, the ground is shifting beneath our feet. Artificial intelligence (AI) agents are not simply replacing human users in their interactions with Application Programming Interfaces (APIs). They’re bringing with them an all-new vision for how software should be designed, Built. Revolutionized. “We need to build APIs that work well with agents, as they are now the primary API users, not humans,” as put by Merrin Kurien, principal engineer and AI platform architect at Intuit, during a highly insightful discussion at VB Transform.

Alongside Kurien, key figures from the world of AI, including Mai-Lan Tomsen Bukovec, a leader in engineering and product development at AWS, and Tiffany To, SVP of product for platform and enterprise at Atlassian, engaged in dynamic discourse on not just the present, but the prospects of AI agents.

Intuit exemplifies the rapid strides being made by introducing automated invoice generation and reminders into its QuickBooks software, popular among small and medium enterprises. These cognitive enhancements have accelerated invoice payments by an average of five days and increased full-payment rates by 10%.

AWS, on the other hand, has revolutionised .NET, mainframe and VMware workload migrations into AWS through AWS Transform, an AI-assisted agile infrastructure. The result: Generalist teams are achieving more independently, reducing the pressure on specialists.

It doesn’t stop there. Capital One is defying the status quo in auto sales by architecting an AI agent ecosystem that closely mirrors the setup of human agents in the company. Technology isn’t just being put to work; the AI-driven architectural model is reshaping workforces and transforming workplaces. Dropping the walls of convention, the digital giants are reimagining the infinite possibilities of tomorrow, today.