Unleashing the Power of Human Conversation: ElevenLabs Launches Conversation AI 2.0

Published: 31 May 2025
In the top-tier of tech, ElevenLabs has unveiled their state-of-the-art Conversational AI 2.0, revolutionizing voice and sound tech in enterprise.

Boldly stepping into the future, ElevenLabs has just announced their latest creation, Conversational AI 2.0. Born from the combined genius of ex-Palantir engineers and driven by a relentless commitment to rapid, innovative advancement, it’s the voice-driven future of enterprise interactions.

Just four months after the original platform’s release, this significant upgrade introduces a multitude of cutting-edge features set to transform the use of voice agents in an array of professional scenarios from customer support to sales and marketing. As a clear indication of its potential, Conversational AI’s 2.0 unveiling comes hot on the heels of a rival’s voice AI model launch and in the wake of Open Source AI’s emergence, disproving those who prematurely declared ElevenLabs’ demise. Indeed, according to engineering pundit Jozef Marko, this game-changing technology is far superior to its predecessor, a tour de force that signals a new era in voice-assisted experiences.

In an exemplary display of dynamic innovation, Conversational AI 2.0 adds seamless multilingual communication to its impressive toolkit. This advanced feature unshackles language barriers, offering global businesses the opportunity to garner a more inclusive, coherent, and consistent service for a diverse array of customers.

In an exciting nod to the future, one of the most potent elements of this newly released technology is its built-in Retrieval-Augmented Generation (RAG) system, providing the power to access and retrieve data from external databases instantly and securely. Multimodal design and a multi-character mode allow for diversification, providing pure flexibility to choose between voice, text, or both, while switching between personas with ease.

Bolstering outreach capabilities for enterprises, the new platform also includes the ability to conduct batch calls, leveraging the AI’s expandable permutations for large-scale efforts. With Conversational AI 2.0, ElevenLabs is truly heralding a paradigm shift in enterprise voice interactions.